Welcome to the Client Assistance Program (CAP) at the Disability Law Center (DLC)
As of October 1st, 2011 DLC is the new home of the CAP. For the last 20+ years the CAP has been administered by Pam Stratton at Assist, Inc. We wish Pam well in her retirement and we look forward to assisting Alaskans in need of CAP services. Contact us by calling 1-800-478-1234 (statewide) or 565-1002 (in Anchorage) or by email at akpa@dlcak.org
The Client Assistance Program (CAP) helps individuals who experience problems when applying for or receiving rehabilitation or independent living services. The CAP can help if you have questions about or problems with:
• The Alaska Division of Vocational Rehabilitation
• A Tribal Vocational Rehabilitation Office
• An Independent Living Center
• The Alaska Center for the Blind and Visually Impaired
Am I eligible for CAP services?
The CAP may be able to help if you are a person with a disability living in Alaska and you:
• Need or are receiving vocational rehabilitation (VR) or independent living (IL) services;
• Have been denied VR or IL services, or have been denied application to these programs;
• Disagree with your VR or IL counselor’s decision about the service(s) you receive or need;
• Have had your VR or IL case closed and you are unhappy with the outcome.
If eligible, what can CAP do for me?
• Give you information about VR and IL services;
• Inform you about your rights and responsibilities as an applicant or client of these programs;
• Explain your employment rights under Title I of the Americans with Disabilities Amendments Act;
• Show you how to advocate to protect and assert your rights;
• Advise VR and IL agencies about problems with the “system”;
• Arrange for legal services when necessary to represent you in a formal appeal before any VR or IL agency;
• Advocate for appropriate planning for students moving from school to work.
Do I have to pay for CAP services?
• No, CAP services are provided at no cost to you.
Is my contact with CAP confidential?
• Yes. You decide who we speak to about your case.
Is the CAP a state agency?
• No. The CAP is a program operated by the Disability Law Center of Alaska, a private non-profit legal advocacy organization.