Intake, Information, or Referral

 

How do I request help from the Disability Law Center?

The Disability Law Center of Alaska (DLC) has no application for services; instead, we ask that you speak with an Intake Advocate who will gather information to determine if your issue is one on which we may be able to assist.

One way to contact us for assistance is by calling 907-565-1002 (in Anchorage) or 1-800-478-1234 (Statewide) between 9:00 a.m. and 2:00 p.m. Monday through Thursday.

It is important to remember that faxing, calling, mailing, or e-mailing a message to DLC does not create an attorney-client relationship between DLC and you. In other words, just requesting our help does not mean we will take your case.

The Anchorage office generally has an Intake Advocate available between 9:00 a.m. and 2:00 p.m., Monday through Thursday to give general information, make referrals to other agencies, and answer questions about DLC. This Advocate is also available to interview callers about their particular legal issues, and refer the matter to DLC staff to see if we will be able to provide legal representation.

If you call during intake hours and are asked to leave a voice mail message, you can expect a call back within 2 working days. This means that we don’t return calls outside of our regular office hours, on weekends, holidays, or other times when the office is closed.

Another way contact us is through email at akpa@dlcak.org*

If you choose to email us, we’ll need to know:

  • Your First & Last Name
  • Your Birth Date (or, if you are not the person with the disability - the birth date of the person with the disability)
  • Your Disability or Disabilities
    (If you are not the person with the disability, we’ll also need their name and the reason you are contacting us on their behalf.)
  • Your race (American Indian, Alaska Native, Asian, Pacific Islander, African American, etc.) and ethnicity (Hispanic/Latino, or not)
  • Mailing Address
  • Phone number
  • Email Address

Once you have given us the information above, please tell us about the legal issue with which you would like help.
 

You can generally expect to hear back within 2 working days from the time we receive your email.

Again, our normal intake hours are between 9:00 a.m. and 2:00 p.m., Monday through Thursday . We are closed on the weekends and on all State & Federal holidays.  We don’t contact people outside of our regular office hours, on weekends, holidays, or other times when the office is closed.

* Faxes, mail and email are not monitored on weekends, holidays, or during other office closures. Faxing, mailing, or transmitting an e-mail message to the Disability Law Center of Alaska (DLC) does not create an attorney-client relationship between DLC and you. Exchanging e-mail with an attorney at DLC does not create an attorney-client relationship between you and the attorney. Unless you are already a client of the attorney, your e-mail may not be protected by the attorney-client privilege. Also, unless it is encrypted, e-mail can be intercepted by persons other than the recipient.