|
|
Legal/Education |
|
|
Legal/EducationLegal Services: Intake Process The Disability Law Center has an Intake Advocate available during regular business hours to give general information, make referrals to other agencies, send written materials, and answer questions about the DLC. The Intake Advocate is also available to interview callers about their particular legal issues, and refer the matter to DLC attorneys to determine whether DLC is able to provide legal representation. If you are asked to leave a voice mail message, you can expect a call back within 24 hours. We also accept faxed, emailed or mailed intakes. Please be sure to include your name, a daytime phone number, and the best time to reach you. An Intake Advocate may need to call you for additional information.
Information and ReferralDue to limited resources, the Disability Law Center is not able to provide direct representation to every individual requesting our services. Additionally, DLC has a policy not to duplicate services offered by other agencies or organizations. For these reasons, many individuals who contact DLC for assistance receive what we call “information and referral services.” Information and Referral is short-term assistance, such as any telephone conversation, letter or face-to-face contact that provides information to a client about the law or referral to another provider. If your problem is one that falls outside of our area of expertise and authority, we will refer you to the proper agency. We have a “no closed door” policy. This means that we do not want you left frustrated because of referrals that do not work out. If you do not get the help you need, call us back. We will work with you until we find the proper agency or person to help you. Return to Top.Direct ServicePrior to accepting a request for direct services, DLC considers several factors in order to determine not only whether to provide services, but also the services to be provided. One critical factor is that the person must meet federal eligibility criteria. The adoption of case selection factors and issue priorities is required by DLC's federal funding sources. DLC does not have the resources to accept every request for advocacy or legal services and, therefore, has developed a fair method for case acceptance. Return to Top. |
Telephone |
Address |
|
Phone: 907-565-1002 Phone/TTY Fax: 907-565-1000 Toll Free: 1-800-478-1234 Phone/TTY (In State Only) |
Disability Law Center of Alaska Mail: 3330 Arctic Boulevard, Suite 103 Anchorage, AK 99503 E-mail: akpa@dlcak.org |
|
|
|
(C) 2004 Disability Law Center of Alaska |