Intervention Strategies

Intervention Strategies

The level of services provided is based on the unique facts and circumstances of every client’s situation. The following Intervention Strategies are used by the Disability Law Center advocates and attorneys after a person has been deemed eligible and a case has been opened:

• Counseling/Professional Assistance
• Supervised Referrals
• Negotiation/Mediation
• Administrative Remedies
• Legal Remedies/Consultation
• Class Action Lawsuits
• Other
• Examples

Counseling/Professional Assistance

This remedy includes coaching the client in self-advocacy, explaining the service system and other methods for the clients to resolve their complaint by themselves.

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Supervised Referrals

This remedy includes monitored referrals to appropriate sources of assistance and must include follow-up by the Disability Law Center staff to determine whether the client's problem was resolved or further assistance is needed.

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Negotiation/Mediation

This is when an informal, non-legal intervention (letters, calls and/or meetings with others) are used to resolve the client's reported problem.

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Administrative Remedies

This includes the use of a more formal advocacy strategy involving hearings, grievances, or complaints with federal or state administrative agencies. Examples are Office of Civil Rights complaints, Social Security Administration hearings, Special Education due process hearings, Medicaid hearings, etc.

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Legal Remedies/Consultation

This is formal legal representation of clients in litigation in federal or state court.

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Class Action Lawsuits

This is formal legal representation of a group of clients with similar issues in litigation in federal or state court. The Disability Law Center Board of Directors must authorize representation by the agency in class action lawsuits.

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Other

This includes all actions other than those described above (e.g. participation in conciliation proceedings, public hearings, arbitration proceedings, etc.).

NOTE: More than one of these strategies may be necessary to resolve a client's problem.

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Examples

The following are examples of issues/problems generally pursued by the Disability Law Center:

• Danger to Health or Safety of Client (abuse, neglect, sexual assault, physical assault);
• Entitlements (Special Education Services, Medicaid, Social Security, Alaska Public Assistance);
• Denial of Rights (physical access, confidentiality, privacy, reproductive issues, voting, transportation, appropriate treatment or medical care);
• Exploitation (Contracts, informed consent);
• Discrimination (equal protections);
• Access to Services (homeless, rural/remote community, housing);

The following are examples of issues/problems NOT pursued by the Disability Law Center:

• Divorce, custody, support, and other family law matters.
• Wills, trusts, and estate planning.
• Criminal issues/proceedings.
• Legal or medical malpractice.
• Workers' Compensation or collective bargaining.
• Products liability.
• Bankruptcy.
• Indian/Tribal law.
• Native Allotments.
• Subsistence issues
• Automobile accidents/traffic violations.
• Consumer protection.
• General Tax matters.
• Pension and ERISA issues.
• Property disputes or real estate.
• Insurance disputes.

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(C) 2004 Disability Law Center of Alaska
3330 Arctic Boulevard, Suite 103, Anchorage, AK 99503
akpa@dlcak.org